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A videoconference (also known as a videoteleconference)
is a set of interactive telecommunication technologies which allow two
or more locations to interact via two-way video and audio
transmissions simultaneously. It has also been called visual
collaboration and is a type of groupware. It differs from
videophone in that it expect to serve a conference rather than
individuals.
History
Simple analog videoconferences could be established as early as the
invention of the television. Such videoconferencing systems consisted
of two closed-circuit television systems connected via cable. During
the first manned space flights, NASA used two radio frequency (UHF or
VHF) links, one in each direction. TV channels routinely use this kind
of videoconferencing when reporting from distant locations, for
instance. Then mobile links to satellites using special trucks became
rather common.
This technique was very expensive, though, and could not be used
for more mundane applications, such as telemedicine, distance
education, business meetings, and so on, particularly in long-distance
applications. Attempts at using normal telephony networks to transmit
slow-scan video, such as the first systems developed by AT&T,
failed mostly due to the poor picture quality and the lack of
efficient video compression techniques. The greater 1 MHz bandwidth
and 6 MBPS bit rate of Picturephone in the 1970s also did not cause
the service to prosper.
It was only in the 1980s that digital telephony transmission
networks became possible, such as ISDN, assuring a minimum bit rate
(usually 128 kilobits/sec) for compressed video and audio
transmission. The first dedicated systems, such as those manufactured
by pioneering VTC firms, like PictureTel, started to appear in the
market as ISDN networks were expanding throughout the world. Video
teleconference systems throughout the 1990's rapidly evolved from
highly expensive proprietary equipment, software and network
requirements to standards based technology that is readily available
to the general public at a reasonable cost. Finally, in the 1990s, IP
(Internet Protocol) based videoconferencing became possible, and more
efficient video compression technologies were developed, permitting
desktop, or personal computer (PC)-based videoconferencing. In 1992
CU-SeeMe was developed at Cornell by Tim Dorcey et al. VTC arrived to
the masses and free services, web plugins and software, such as
NetMeeting, MSN Messenger, Yahoo Messenger, Skype and others brought
cheap, albeit low-quality, VTC.
Technology
The core technology used in a videoteleconference (VTC) system is
digital compression of audio and video streams in real time. The
hardware or software that performs compression is called a codec
(coder/decoder). Compression rates of up to 1:500 can be achieved. The
resulting digital stream of 1's and 0's is subdivided into labeled
packets, which are then transmitted through a digital network of some
kind (usually ISDN or IP). The use of audio modems in the transmission
line allow for the use of POTS, or the Plain Old Telephone System, in
some low-speed applications, such as video telephony, because they
convert the digital pulses to/from analog waves in the audio spectrum
range.
There are basically two kinds of VTC systems:
Dedicated systems have all required components packaged into
a single piece of equipment, usually a console with a high quality
remote controlled video camera. These cameras can be controlled at a
distance to pan left and right, tilt up and down, and zoom. They
became known as PTZ cameras. The console contains all electrical
interfaces, the control computer, and the software or hardware-based
codec. Omnidirectional microphones are connected to the console, as
well as a TV monitor with loudspeakers and/or a video projector.
Desktop systems are add-ons (hardware boards, usually) to
normal PC's, transforming them into VTC devices. A range of different
cameras and microphones can be used with the board, which contains the
necessary codec and transmission interfaces. Most of the desktops
systems work with the H.323 standard. Video conferences carried out
via dispersed PCs are also known as e-meetings.
Echo cancellation
A fundamental feature of professional VTC systems is acoustic echo
cancellation (AEC). AEC is an algorithm which is able to detect when
sounds or utterances reenter the audio input of the VTC codec, which
came from the audio output of the same system, after some time delay.
If unchecked, this can lead to several problems including 1) the
remote party hearing their own voice coming back at them (usually
significantly delayed) 2) strong reverberation, rendering the voice
channel useless as it becomes hard to understand and 3) howling
created by feedback. Echo cancellation is a processor-intensive task
that usually works over a narrow range of sound delays.
Multipoint videoconferencing
Simultaneous videoconferencing among three or more remote points is
possible by means of a Multipoint Control Unit (MCU). This is a bridge
that interconnects calls from several sources (in a similar way to the
audio conference call). All parties call the MCU unit, or the MCU unit
can also call the parties which are going to participate, in sequence.
There are MCU bridges for IP and ISDN-based videoconferencing. There
are MCUs which are pure software, and others which are a combination
of hardware and software. An MCU is characterized according to the
number of simultaneous calls it can handle, its ability to conduct
transposing of data rates and protocols, and features such as
Continuous Presence, in which multiple parties can be seen onscreen at
once.
MCUs can be stand-alone hardware devices, or they can be
embedded into dedicated VTC units.
Some systems are capable of multipoint conferencing with no MCU,
stand-alone, embedded or otherwise. These use a standards-based H.323
technique known as "decentralized multipoint", where each
station in a multipoint call exchanges video and audio directly with
the other stations with no central "manager" or other
bottleneck. The advantages of this technique are that the video and
audio will generally be of higher quality because they don't have to
be relayed through a central point. Also, users can make ad-hoc
multipoint calls without any concern for the availability or control
of an MCU. This added convenience and quality comes at the expense of
some increased network bandwidth, because every station must transmit
to every other station directly.
Impact on the general public
High speed Internet connectivity has become more widely available
at a reasonable cost and the cost of video capture and display
technology has decreased. Consequently personal video teleconference
systems based on a webcam, personal computer system, software
compression and broadband Internet connectivity have become affordable
for the general public. Also, the hardware used for this technology
has continued to improve in quality, and prices have dropped
dramatically. The availability of free software (often as part of chat
programs such as Windows Live Messenger) has made software based
videoconferencing accessible to many.
For many years, futurists have envisioned a future where telephone
conversations will take place as actual face-to-face encounters with
video as well as audio. Desktop PC videoconferencing promises to make
this a reality, although it remains to be seen whether there is
widespread enthusiasm for video calling.
Impact on education
Videoconferencing provides students with the opportunity to learn
by participating in a 2-way communication platform. Furthermore,
teachers and lecturers from all over the world can be brought to
classes in remote or otherwise isolated places. Students from diverse
communities and backgrounds can come together to learn about one
another. Students are able to explore, communicate, analyze and share
information and ideas with one another. Through video conferencing
students can visit another part of the world to speak with others,
visit a zoo, a museum and so on, to learn. These "virtual field
trips" can bring opportunities to children, especially those in
geographically isolated or the economically disadvantaged. Small
schools can use this technology to pool resources and teach courses
(such as foreign languages) which otherwise couldn't be offered.
Teachers can use this technology to acquire additional college credits
for recertification without driving to classes.
Impact on medicine and health
Videoconferencing is a very useful technology for telemedicine and
telenursing applications, such as diagnosis, consulting, transmission
of medical images, etc., in real time. Using VTC, patients may contact
nurses and physicians in emergency or routine situations, physicians
and other paramedical professionals can discuss cases across large
distances. Rural areas can use this technology for diagnostic
purposes, thus saving lives and making more efficient use of health
care dollars.
Special peripherals such as microscopes fitted with digital
cameras, video endoscopes, medical ultrasound imaging devices,
otoscopes, etc., can be used in conjunction with VTC equipment to
transmit data about a patient.
Impact on business
Videoconferencing can enable individuals in faraway places to have
meetings on short notice. Time and money that used to be spent in
traveling can be used to have short meetings. Technology such as VOIP
can be used in conjunction with desktop videoconferencing to enable
face-to-face business meetings without leaving the desktop, especially
for businesses with wide-spread offices. The technology is also used
for telecommuting, in which employees work from home.
Telepresence videoconferencing, where participants are able to see
each other in reasonable life-like sizes and little delay in video
transmissions, has started to make an impact on business meetings.
Some good business cases have been built on substitution of
international travel with telepresence conferencing.

Unlimited Web Conferences for One Flat Rate
Save time and money with the easiest-to-use Web-conferencing solution: GoToMeeting. You can present, demo and meet all you want - for one low flat fee. All you need is a PC, phone and an Internet connection to present, meet, collaborate and train - right from your desk.
Try it Free!

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